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July 14, 2024

Network Edge - Rack Move - Equinix LD8, London
  • Completed
    July 14, 2024 at 2:56 AM
    Completed
    July 14, 2024 at 2:56 AM

    All services are back up and running.

  • Update
    July 14, 2024 at 1:50 AM
    In progress
    July 14, 2024 at 1:50 AM

    Our cross connects have been re-patched and the ports are now online. We're still finishing some final works, however the data centres are now back online. Thank you for your patience so far.

  • Update
    July 14, 2024 at 1:33 AM
    In progress
    July 14, 2024 at 1:33 AM

    We have now moved the equipment to the new rack. Devices are booting up, and we will begin to re-patch our cross connects.

  • Update
    July 14, 2024 at 12:04 AM
    In progress
    July 14, 2024 at 12:04 AM

    We are beginning to move the equipment within this rack. Service disruption will occur imminently.

  • In progress
    July 14, 2024 at 12:00 AM
    In progress
    July 14, 2024 at 12:00 AM
    Maintenance is now in progress
  • Update
    July 14, 2024 at 12:00 AM
    Planned
    July 14, 2024 at 12:00 AM

    At FyfeWeb, we're always looking at ways in which we can improve our services and network infrastructure. That's why on Sunday 14th July at around 1 AM, we'll be moving into a brand new cabinet in Equinix LD8. The reasons for the move are to improve service availability, add additional redundancy into the network and also have higher power density within this particular data centre for future upgrades we have planned.

    This is a very rare event, the last time we moved some of our edge network infrastructure was in 2020, around four years ago now (interestingly enough, also in June!) so we're not expecting anything like this to happen in the near future anyway.

    This will cause service disruption in the following data centres for around one hour, which is why we're doing the work after midnight:

    • Equinix LD8, London

    • Stellium, Newcastle upon Tyne

    • Reliance House, Newcastle upon Tyne

    We'll be working late into the night to ensure all work gets completed as quickly as possible, and to ensure minimum disruption to your services.

    This work will predominantly effect customer dedicated servers and colocation services. Our VPS and cPanel hosting will not be affected.

    We're also giving over one months notice to ensure you're aware of the scope of work being carried out. Please do get in touch if you have any further questions.

    Kind regards,

    Jaden

  • Planned
    June 26, 2024 at 11:20 AM
    Planned
    June 26, 2024 at 11:20 AM

    Due to engineer availability at Equinix, we have had to postpone this maintenance and change it to Sunday 14th July at around 1 AM.

    We apologise for any inconvenience caused by this.

    Please contact us should you have any further questions.

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