During this maintenance window, we will be performing both software and hardware upgrades to router core1-dc1, located in DC1, West Midlands.
This maintenance requires a full power down of the device in order to install new control boards and redundant routing engines.
Customers in this facility, which includes cPanel Web Hosting and some dedicated servers and colocation, will not experience any loss of service due to the resilient nature of our core network - but services should be considered "at-risk" during this period.
If you have any questions, please don't hesitate to get in touch.
Planned
October 08, 2024 at 3:32 PM
Planned
October 08, 2024 at 3:32 PM
Update 08/10/2024:
We have implemented an additional dark fibre connection between two of our core routers, therefore this maintenance event should be non-service impacting.
However, the network in this facility should still be considered "at risk" during this period.
