FyfeWeb - Network Issue - Newcastle – Incident details

All systems operational

Network Issue - Newcastle

Resolved
Partial outage
Started 5 months agoLasted 21 minutes

Affected

Data Centre Facilities

Partial outage from 12:07 AM to 12:28 AM

Reliance House, Newcastle

Partial outage from 12:07 AM to 12:28 AM

Dedicated Servers

Partial outage from 12:07 AM to 12:28 AM

Network Services

Partial outage from 12:07 AM to 12:28 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved by reloading one of our core routers in Newcastle due to an unforeseen line card problem. This has now been resolved.

  • Investigating
    UTC
    Investigating

    We are currently experiencing a network issue affecting our Newcastle Data Centre, due to an upstream provider issue. Our team is actively investigating the situation, and further updates will follow as we work to resolve the issue with them.

    Details:

    Location: Newcastle Data Centre
    Issue: Network disruption
    Cause: Core router issue

    Please be aware that during this time, services at the Newcastle Data Centre may have intermittent connectivity problems. We apologise for any inconvenience and appreciate your patience as we work to fix the issue.

    Thank you for your understanding.