FyfeWeb - Upstream Transit Issue (GTT) – Incident details

Upstream Transit Issue (GTT)

Resolved
Degraded performance
Started 8 days agoLasted about 1 hour

Affected

Network Services

Degraded performance from 7:23 PM to 8:23 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We suspect there has been a device outage on GTTs end, as traffic is no longer flowing via Telehouse North. The 2-3 minute outage experienced can be put down to any traffic flowing via THN to GTT being cut off in a non-graceful state, as well as BGP hold-timers expiring and route reconvergence. We'll be monitoring for the next 24 hours, and will post any further updates here.

  • Identified
    Identified

    We have identified an issue which seems to have impacted some services across our network for around 30-60 seconds, the issue is further upstream to our network and we have contacted the provider. We will update this status message again shortly with more information.