FyfeWeb - CP01 - cPanel Server - LiteSpeed Web Server Outage – Incident details
All systems operational
CP01 - cPanel Server - LiteSpeed Web Server Outage
Resolved
Partial outage
Started 2 months agoLasted 7 minutes
Affected
Web Hosting
Partial outage from 9:50 PM to 9:57 PM
cPanel Hosting
Partial outage from 9:50 PM to 9:57 PM
Updates
Resolved
Resolved
This incident has been resolved. We found there was a LiteSpeed update that failed to apply automatically, causing the web server process to become "stuck" - it has now been successfully updated, so we're closing this issue off.
Identified
Identified
We have switched the web server to Apache whilst we figure out the root cause of the issue. Websites are back online, but may run slower than usual.
Investigating
Investigating
We have detected an issue with one of our cPanel servers, CP01. We're currently looking into the root cause of the issue. During this time, some customer websites may be offline.