FyfeWeb - Newcastle Core Link Issue – Incident details

OCT1

Newcastle Core Link Issue

ResolvedMaintenance1 hour 7 minutes

Affected

Data Centre Facilities

Under maintenance from 11:18 AM to 12:26 PM

Reliance House, Newcastle

Under maintenance from 11:18 AM to 12:26 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We’ve received information that there was a failed optic in their network which has since been replaced.

    We are still monitoring services to ensure there’s no further issues.

  • IdentifiedUTC

    We're aware of an issue where one of our core network links to London went down and came back up again, causing some iBGP sessions to be reset within the network.

    We have raised the issue with our fibre provider, and will take the link out of service if the issue re-occurs or if any intrusive testing needs to be completed.