FyfeWeb - Newcastle Core Link Issue – Incident details

All systems operational

Newcastle Core Link Issue

Resolved
Under maintenance
Started 8 days agoLasted 1 hour 7 minutes

Affected

Data Centre Facilities

Under maintenance from 11:18 AM to 12:26 PM

Reliance House, Newcastle

Under maintenance from 11:18 AM to 12:26 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We’ve received information that there was a failed optic in their network which has since been replaced.

    We are still monitoring services to ensure there’s no further issues.

  • Identified
    UTC
    Identified

    We're aware of an issue where one of our core network links to London went down and came back up again, causing some iBGP sessions to be reset within the network.

    We have raised the issue with our fibre provider, and will take the link out of service if the issue re-occurs or if any intrusive testing needs to be completed.